Salesforce

Salesforce, Inc. (NYSE: CRM) is a global enterprise software company founded in 1999 and headquartered in San Francisco's Salesforce Tower. It is widely recognized as the world's #1 AI-powered Customer Relationship Management (CRM) platform, serving companies of every size and industry across 110 offices worldwide, including locations in London, Paris, Tokyo, Sydney, Hong Kong, and Tel Aviv. Salesforce has been a member of the Dow Jones Industrial Average since August 2020, when it replaced ExxonMobil, and was added to the S&P 500 in September 2008.

The company's core offering is its Customer 360 suite, which unifies sales, service, marketing, and commerce data. Salesforce has aggressively expanded into AI-driven enterprise automation through its Agentforce platform — described as the first digital labor solution for enterprises — which integrates with Customer 360, Data Cloud, and Einstein AI. In FY2025, Data Cloud & AI annual recurring revenue reached $900 million (up 120% year-over-year), and Data Cloud surpassed 50 trillion records. More than 3,000 paid Agentforce deals were closed within the first 100 days of launch, with customers including Pfizer, Singapore Airlines, and Heathrow.

Financially, Salesforce reported $63 billion in Total Remaining Performance Obligations and $13 billion in operating cash flow for FY2025 (ended January 31, 2025). The company has set a long-term revenue target of $60 billion or more by fiscal year 2030, implying 10%+ compounded annual organic growth. Salesforce's corporate culture is guided by the Hawaiian concept of 'Ohana' — emphasizing family and community — as championed by founder Marc Benioff.