Smartling

Smartling, Inc. is a cloud-based translation technology and language services company headquartered in New York City. It was founded in 2009 by Jack Welde and Andrey Akselrod.

The company provides an enterprise translation management platform combined with language services. Its cloud-based platform features AI-powered content and workflow management, performance and progress dashboards, cost estimating, and a contextual CAT tool. Smartling's AI-enabled translation platform, neural machine translation, and language services empower teams to create multilingual websites, marketing communications, web and mobile apps, and customer experiences—spanning high-volume material to high-visibility content, offering AI translation as well as AI-powered human translation polished by expert linguists.

Built as a cloud-native platform for enterprise scale, Smartling handles millions of words and translation actions daily, from 10 pages to 10 million strings. Bryan Murphy was appointed CEO on April 11, 2022, following a $160 million growth investment from Battery Ventures; co-founder Jack Welde, who served as CEO for roughly the company's first 15 years, transitioned into a President role focused on product development. Smartling has raised a reported total of $223M across multiple rounds from investors including Harmony Partners and Iconiq Capital, and acquired VerbalizeIt in 2016.

As a company built around AI-enabled and AI-powered human translation, innovation in this space is central to Smartling's core platform and competitive position against rivals such as Lokalise, Crowdin, Transifex, Smartcat, and Acclaro.